Shipping Policy

Thank you for shopping with Quadbella! We are committed to providing you with the best service and ensuring your order reaches you in a timely manner. Please read our shipping policy below for more information on processing times and shipping estimates.

Processing Times:

• All orders are processed within 1-3 business days (excluding weekends and holidays) from the date of purchase/payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we always strive to dispatch your order as quickly as possible.

Shipping Times:

• Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping method chosen. Estimated shipping times are as follows:
  • USPS Standard Shipping: 5-11 business days

Please note that these are estimated shipping times and actual delivery may be affected by factors beyond our control, such as customs delays, extreme weather conditions, or other unforeseen circumstances. We recommend placing your order well in advance if you have a specific deadline or event.

Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can track your order using the "Track My Order" link in your email confirmation or visiting our tracking portal https://quadbella.com/pages/track-my-order to monitor the status and location of your package. If you encounter any issues with tracking your order, please contact our customer support team, and we will be happy to assist you.

Shipping Costs:

• Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination address. The total shipping cost will be displayed at the checkout before you complete your purchase.

International Shipping:

• We offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient, and we recommend checking with your local customs office for more information on potential fees.

Shipping Address:

• Please ensure that your shipping address is accurate and complete before finalizing your order. We are not responsible for delays or misdeliveries caused by incorrect shipping information.

Lost or Damaged Packages:

• In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement as quickly as possible.

If you have any questions or concerns about our shipping policy, don't hesitate to reach out to our customer support team at info@quadbella.com or by filling out our contact form. Thank you for choosing Quadbella, and we hope you enjoy your shopping experience with us!